★★★★★ 1
A firmware nightmare
Style: AVR-S770H
This piece of garbage has a mind of its own. I bought it because I needed an HDR friendly device and it was highly recommended on more than one receiver list and went for a decent price. In strictly audio terms it is a nice machine, though I wouldn't say its features are extensive. However, IT decides when it wants to do things. It randomly goes to zero volume without me touching anything (around once a week on average). It randomly decides not to give me a picture when I turn it on. This has improved since the last firmware update. We are down from almost 20% of the time to slightly less than 10%. Yes. You read that correctly. I have to turn it off and then on again, sometimes more than once before anything besides a brand name will show up on my TV. It is supposed to have a screensaver but that never comes up unless they consider the stationary brand name a screen saver. I have owned this thing for over 6 months and actually seen a screensaver with animation twice. I have to turn my TV off if I am going to be away from it for any amount of time. It has had plenty of opportunity. The bottom line is that the people who write the firmware (operation software) don't seem to know what they are doing because this device is terrible at detecting REAL events and performing the necessary actions. As a software/media developer, my primary device is a PC but I have been using PCs with receivers for decades and never had these kinds of problems. Oh yeah... and the latest estimate of a firmware download is over 10 minutes.
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Reviewed in the United States on July 13, 2025